Email Redaction Service

We offer a fully outsourced 'human' email redaction service. Our solution is not software reliant. We also delete duplicate emails and content from lengthy, repeated email chains and chats. In short we can redact your email for you...

You will have read about software that can automate this process. In all honesty (as explained below), despite what the sales blurb may tell you, software only does half a job fairly well. In our experience this is not good enough and represents a huge privacy breach risk. An end product fit for purpose still needs experienced human input and that's where we come in!

Our main area of work at the moment is Subject Access Requests (SAR) or Data Subject Access Requests (DSAR). The first point to stress is that we listen and then tailor a redact solution specific to your needs. Our operation is 100% secure, confidential and DPA:2018 / UK GDPR compliant. Our combination of experienced human input and automated intelligent data techniques is quite unique. We operate on a Global basis. We can process exported PST or MSG files from Microsoft Outlook or PDF based output. These are uploaded to our secure, encrypted portal. We are happy to sign a 'Non Disclosure and Data Sharing & Processing Agreements'. Confidentiality and data protection are guaranteed.

We offer a FREE of charge. NO obligation data survey giving a fixed price and delivery date for every redaction project. Get in touch today. You have nothing to lose...

Why Us?

1) UK Email Redaction Market Leaders.
2) Subject Access Request Email SAR (DSAR) Specialists.
3) Confidentiality Guarantee. Vetted team.
4) Secure, Compliant, Thorough Emailing Redaction Service.
5) We Have The Answer To Problems Such As Email Duplication.
6) 21+ Years Trading Experience
7) Bulk Or Low Volume Redaction.
8) Secure Facility.
9) Data Protection & Security Policy.
10) Free Trial Available.

Free Consultancy: +44(0)1663 746604

In all honesty the technology is good but it's only part of the way to where you need to be. It does half a job fairly well. Despite what the software sales people may tell you!

Over 20 years we have tried, and continue to experiment with every product on the market and they are much the same.

Ai and machine learning are making huge strides and we don't doubt that eventually this task will be within their remit. However at the moment its only really useful for areas that simple rules can be applied to. For example email addresses and phone numbers.

Software solutions struggle with the context and understanding of text within the document. Assigning ownership of content to a subject (vital with a Subject Access Request) still needs human input to examine the context and make an informed judgement based on experience and understanding.

Lets give an example. The most common name in the UK would be Mohammed if it had a common spelling. If you know a Mohammed he will tell you just how many variations of his name he will see when written or typed during a single month! Imagine a redaction project where two Mohammed's work in a department. We have to leave all the data related to one in and redact the rest. Build in the misspellings and the task becomes nearly impossible for software. At the moment automated solutions can select and redact certain email addresses and phone numbers but can't do much more. Human input is needed to unpick the ownership of the data based on reading and understanding and work out which Mohammed is Mohammed even if it is misspelled.

That's an extreme example but we hope it illustrates the challenge.

Yes we use Ai and machine learning to minimise price but all our projects receive x3 read throughs by x3 different humans to guarantee quality. In our view its essential. We can give you countless examples of where a data breach would occur by relying on software alone.

Lets Chat 01663 746604

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